Capacity Raises Over $54M in Series E to Expand AI-Native Customer Experience Platform.
PRIVATESep 02, 2026
Amount Raised
$54 Million
Round Type
Series E
University CityInformation TechnologyHardwareSoftwareData And AnalyticsArtificial Intelligence
Investors
Kathy Ireland
Description
Capacity, the agentic support automation platform, announced more than $54M in Series E funding to enhance its platform. This investment will support its efforts as enterprises consolidate AI investments. The round follows years of rapid growth, with the company surpassing $100 million in annual recurring revenue. Lead investor Kathy Ireland praised Capacity's purpose and execution.
Company Information
Company
Capacity
Location
University City, Missouri, United States
About
Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.
Fundz sees it the moment Capacity raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.
University CityInformation TechnologyHardwareSoftwareData And AnalyticsArtificial Intelligence